Support
Include your iOS version, TV model (if relevant), and what you tried. We typically respond within a few business days.
Frequently asked questions
The app doesn’t find my TV
Make sure your iPhone and TV are on the same Wi‑Fi. In iOS Settings, verify that Local Network permission is enabled for gomando. Some routers isolate clients (“AP isolation”) — disable that for home use if you control the router.
Why does iOS ask for local network access?
gomando discovers and talks to TVs on your LAN. Apple requires a permission prompt for that. We explain this in our Privacy Policy.
Subscriptions & billing
Purchases are handled by Apple. To manage or cancel: Settings → Apple ID → Subscriptions on your iPhone. For refund questions, use reportaproblem.apple.com or contact Apple Support.
Feature requests & bugs
We read all mail. For crashes, if iOS offers to share a crash report with the developer, allowing that helps us fix issues faster.